General Questions
What is Pal.Being?
Pal.Being is a pet care brand that offers probiotic-powered, natural, and safe grooming products for dogs and cats.
Are Pal.Being products suitable for all breeds?
Yes! Our products are gentle and pH-balanced, making them safe for all breeds, including puppies and kittens.
Do you use any harsh chemicals in your products?
No, Pal.Being products are free from sulfates, parabens, and harmful toxins—ensuring safe and effective care.
Product-Related FAQs
What makes probiotic pet grooming products better?
Probiotics help balance the skin microbiome, reduce irritation, and support a healthier coat by strengthening the skin’s natural defenses.
What are the benefits of using a probiotic + oatmeal shampoo?
Our Probiotic + Oatmeal Shampoo:
- Soothes & nourishes dry, itchy skin
- Restores skin balance with probiotics
- Keeps the coat soft & shiny
Is your shampoo tear-free and safe for sensitive pets?
Yes! Our shampoo is mild, soap-free, and tear-free, making it safe for pets with sensitive skin.
How often should I bathe my dog or cat?
It depends on the breed, coat type, and lifestyle, but generally:
- Dogs: Once every 2–4 weeks
- Cats: Only when necessary (unless they get dirty often)
What is the difference between Prebiotics and Probiotics in pet grooming?
- Prebiotics: Feed and support good bacteria on the skin.
- Probiotics: Introduce beneficial bacteria to maintain a balanced skin microbiome.
Is Pal.Being’s Paw Balm safe if my pet licks it?
Yes! Our Paw Balm with Probiotics & Shea Butter is made with pet-safe, natural ingredients and is lick-safe.
How does probiotic pet perfume help my pet?
Our Probiotic Perfume:
- Neutralizes odor naturally
- Supports a healthy skin microbiome
- Provides a refreshing scent without synthetic irritants
Usage & Storage FAQs
How should I store Pal.Being products?
Store in a cool, dry place away from direct sunlight to maintain product effectiveness.
Can I use dog shampoo on my cat and vice versa?
While our formulas are safe for both, we recommend using species-specific products for best results.
Orders, Shipping & Returns
How can I place an order?
You can shop directly on our website: www.palbeing.com.
Where do you ship?
We currently ship across India. Stay tuned for international shipping updates!
What is your return/exchange policy?
For hygiene reasons, we do not accept returns on opened products. However, if you receive a damaged or incorrect item, contact us at support@palbeing.com within 48 hours of delivery.
How long does shipping take?
Orders typically ship within 2-5 business days.
Customer Support
How can I contact Pal.Being for queries or support?
You can reach us at:
📩 Email:support@palbeing.com
Do you offer discounts or subscriptions?
Yes! Subscribe to our newsletter for exclusive offers and pet care tips.
Other inquiries? Let's chat.
Please email us at support@palbeing.com